Clippings October 2008

 

October

2008


Clippings is the official newsletter for Lotus Certified Professionals. This monthly newsletter is your ideal source for news, certification and exam updates, and technical resources NOW brought to you jointly by LotusUserGroup.org, THE VIEW, and IBM Lotus Certification.

 
  In This Issue:

Newsletter archive! The Clippings newsletter archive is available here.

 
SPONSORED BY: EXTRACOMM INC. — THE LEADER IN DOMINO SOLUTIONS

Extracomm

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  • Domino 8 ready
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  • Route faxes directly to in-boxes
  • Support for FoIP
  • Least cost routing
  • Enhanced API for integration with custom applications
  • Ease of use & administration
  • Support for SMS/MMS

For more information please visit us here.

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PROGRAM MANAGER'S NOTE

Lotusphere 2009 registration is open. Mark your calendar and spread the word! Details on the 16th annual Lotusphere conference are beginning to unfold. Once again, Lotusphere 2009 will be held at the WALT DISNEY WORLD® Swan and Dolphin Resort and Disney's Yacht & Beach Club Resorts in Lake Buena Vista, Florida, on January 18 - 22, 2009.

Lotusphere is the premier event for the Lotus and WebSphere Portal software community worldwide — developers, administrators, IT and business professionals looking for collaborative software and solutions. From presentations on the latest innovations to hands-on training to interactive networking discussions, it's all about getting the latest word on Lotus and WebSphere Portal software products and strategy that you can't get anywhere else! Lotusphere never disappoints.

Aside from the JumpStart, Show 'n Tell and Birds-of-a-Feather sessions, Lotusphere 2009 will feature four tracks: Futures and Innovations; Application Development; Planning and Managing Your Collaboration Infrastructure; and Best Practices.

Register before November 8th to take advantage of the deep discount available. To learn more about Lotusphere 2009, enjoy the early bird discount and even view a Webcast of Lotusphere 2008's Opening Session, check out the official Web site.

Thank you
Sara Nicklin
Lotus Certification Program Manager

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SPONSORED BY: GSX GROUPWARE SOLUTIONS

GSX

Perform comprehensive monitoring of all your unified enterprise communications and finally regain control over your messaging servers.

More than 500 Enterprise clients (including 30% of the Fortune 100 companies) worldwide rely on GSX to monitor all their messaging platforms, including:

  • Lotus Domino


  • Sametime


  • BlackBerry


  • And now also Exchange

See how your messaging servers are performing. See your productivity improve. But also finally gather and use critical reporting and statistical information about your servers. Learn how!

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BEST PRACTICES FOR ARCHIVING AND EMAIL DOCUMENT MANAGEMENT, PART III OF III
by Rob Axelrod, Vice President, Technotics, Inc.

This is the third and final article in our series on archiving and document management. The first installment covered developing the business and requirements aspects of the project. The second article covered tool selection. In this article, I cover the actual execution of the archiving and document management.

Of course, the practical application of your plan will be depend on the tool you select, but there are some universal requirements. The following questions, and their potential answers, will help you to pin them down:

  1. Where are you going to put the archives?
    1. Do not encourage your users to archive locally. This is the worst of all possible configurations, for at least three reasons: They will not be backed up; if you are involved in litigation you will need to do discovery on people's local workstations; and you have no way of controlling or assessing the data that is out there.
    2. On your Domino mail servers. At first glance this might seem to be robbing Peter to pay Paul because it is the same box. This is true except for two possible advantages. The first is that you may use expensive SAN storage for your primary mail files. It is possible that additional volumes could be connected to the same server, volumes that are on lower-cost and performance disk. Secondly, it will reduce indexing time for the primary mail files and take some load off of the servers; this is particularly true if the archives are accessed very infrequently.
    3. On Domino servers that are designated for the archive files. These can be lower power machines with lower cost drives. Additionally, these boxes will require less backup work since the data will change much less frequently. Because there will be so much less activity on the archive servers than on your primary servers, you can define many more users to each server, assuming the network and geography makes sense. The more you can centralize this, the easier it will be to manage.
    4. In a proprietary file system. This option only makes sense if you are using a third-party tool that extracts data from Domino and stores it in a format other than NSF. This is far from my favorite way to do things because, in many cases, you will have issues with document fidelity and you will need to understand an entirely different environment.

  2. When are you going to archive (what is the trigger)?
    1. Again, I'll start with the way I don't like to do it: Don't have the user initiate archiving. For the most part, users will only archive when they have run out of space. Because we often want users to archive for business and document retention reasons, relying on them is not a great option.
    2. Establish a schedule that is defined on the server. The key is to make sure that your users understand what the rules are for the process, otherwise expect loads of helpdesk calls. An e-mail telling users what has been archived, or what is pending archiving, is extremely helpful.

  3. What are you going to archive?
    The trickiest question of all can be the simplest if you've done your homework, because it goes back to the policy you defined as a result of the discussion in the first article in this series. There are really two choices here: You can rely on the user to define the documents that need to be retained, or you can have some automated process that has the intelligence to select them. The best systems use both. An ideal system gives users the ability to designate documents as "business records" that need to be retained; at the same time, the system will be able to analyze the documents and take action based on that analysis. An example of this would be to designate specific folders to be archived while establishing keywords, words related to customers or projects, that act as triggers.

To sum up, the most important aspect of archiving and document management in e-mail is not a technical issue. The hard and critical work is in determining why you are developing a policy and what that policy will be. If you find yourself initiating a project of this type and your sole motivator is to get smaller mail files, you are most likely doomed to not complete the project. On the other hand, if your goal is to implement a tool that will further the business goals of the organization and you have buy in from key groups like your legal department, then you have a good shot at success!

This article is made possible by Sherpa Software. Please support this sponsor by visiting their Web site.

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FROM LOTUSUSERGROUP.ORG

BILL BUCHAN ON LOTUS DEVELOPMENT

Be sure to check out our latest podcast interview with Bill Buchan, popular Lotus development guru and owner of HADSL, a leading consultancy specializing in the automation of Domino, Blackberry, and Active Directory Administration. Check out this informative interview.

ON-DEMAND VIEWING: INTEGRATE SHAREPOINT WITH LOTUS NOTES

On October 7th, LotusUserGroup.org held a Virtual User Group Meeting that featured a presentation on Integrating SharePoint with Lotus Notes, given by Mainsoft. Check out the recorded version of the presentation.

EXCLUSIVE MEMBER DISCOUNTS

As a LotusUserGroup.org member, you are eligible for exclusive discounts like 60% off all reference anthologies from THE VIEW, 15% off all books from Packt Publishing, a 20% discount on practice certification exams from CertFX, and more. Check out all the discounts you're entitled to.

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GURU GUIDANCE

Using Constant Values in LotusScript: Tips and Traps
by Julian Robichaux, SNAPPS and http://www.nsftools.com

This month, we're going to talk about using constant values in your LotusScript programming. While this may seem like a topic that would be exhausted after about a paragraph of discussion, you might be surprised to find that CONST values don't act like you think they do. In fact, using CONST values incorrectly can cause problems that are very hard to track down if you don't understand how they work. Let's take a look.

HOW YOU MIGHT THINK CONST VALUES WORK
There are all sorts of good reasons to use constants when you're programming. You might use them for standard messages, field names, special flags, or return codes. A common way to specify constants is with the LotusScript CONST statement in a script library, like so:

Const StatusPending = 0
Const StatusApproved = 1
Const StatusRejected = -1

If you then include the script library (with the "Use" statement) in other script libraries, agents, forms, etc. then all your code can use a common set of constants and make your coding much more consistent and much less error prone. For example, using the constants above, you can write code like:

If (doc.Status(0) = StatusPending) Then
	Call SendReminderEmail(doc)
End If

This is much easier to understand, because "StatusPending" means something very specific when you read it, while "0" could mean anything. It's good coding.

THE HIDDEN PROBLEM WITH CONST
So, if this is a good way to do things, why are we still talking? Why not just make sure we're using well-defined and well-named CONST values in script libraries across all of our databases and be done with it?

Let's see what happens if one of the CONST values needs to change. As an example, we'll say that your boss decided that he absolutely hates negative numbers and wants you to change the value of StatusRejected from -1 to 2. Sounds easy, doesn't it? You change the value in your handy dandy script library and save it. Then all the agents and forms and whatnot get updated automatically, right?

Sadly, the answer is no. If all you do is change and save the script library, everything that uses that script library will still use the OLD constant value(s). Even worse, if you realize there's a problem and then use the LotusScript debugger to figure out what's going on, you'll see the NEW constant value in the debugger.

What's going on? Let's look at a few different scenarios where an agent uses a CONST value from a script library, and the value in that script library is changed:

  • If the agent is run in Debug mode, the new constant is used


  • If the agent is run manually or scheduled, the old constant is used (even if you just ran it in Debug mode and saw the new variable)


  • If the agent is opened, saved with Ctrl-S (with no changes having been made to the agent), and closed, the old constant is still used


  • If the agent is opened, modified, and saved with Ctrl-S, the new constant is used


  • If the agent is recompiled using the API, the new constant is used

I don't have inside details on the LotusScript compiler, but I think the reason why the old constants stick around is because when the LotusScript is compiled, the LotusScript bytecode contains the translated value of the constant, not a reference to the constant. This is good programming as far as bytecode optimization is concerned, but bad if you change the constant in the script library, because the agent never looks back at the script library to check the value of the constant.

One point of note: If your code is already structured like this and you do need to change the CONST values, just make sure to do a "Recompile All LotusScript" in Domino Designer after you've changed the values. That will normally update the values in all the agents and design elements.

ANOTHER OPTION: GLOBAL VARIABLES
One simple thing you can do to avoid this problem is change your CONST values to global variables, and set those values in the Initialize section of the script library you declare them in. For example, you could change the CONST values in the script library above to:

Dim StatusPending As Integer
Dim StatusApproved As Integer
Dim StatusRejected As Integer
Sub Initialize
	StatusPending = 0
	StatusApproved = 1
	StatusRejected = -1
End Sub

You can then use the values in other parts of your code exactly like you used them as CONST values, but if you need to modify them then they only have to be changed in the script library and you won't need to recompile anything else.

A downside to this technique is that the values can be modified "downstream" by any code that uses them. In other words, there's nothing stopping an agent that uses these values from changing StatusPending to 5 while it's running. Normally this isn't a concern because there's no real reason why your code should be changing the values at runtime in the first place, and the values only change in that instance of running code, but it's something to be aware of.

A BETTER OPTION: CLASSES AND SUBCLASSES
A much better option (in my mind, at least) is to use classes for your constant values. Continuing with the examples above, your script library could be written like so:

Class StatusConstants
	Private constList List As Integer
	Sub New
		constList("StatusPending") = 0
		constList("StatusApproved") = 1
		constList("StatusRejected") = -1
	End Sub
	Property Get StatusPending As Integer
		 StatusPending = constList("StatusPending")
	End Property
	Property Get StatusApproved As Integer
		StatusApproved = constList("StatusApproved")
	End Property
	Property Get StatusRejected As Integer
		StatusRejected = constList("StatusRejected")
	End Property
End Class
Dim statusConst As StatusConstants
Sub Initialize
	Set statusConst = New StatusConstants
End Sub

That's a little bit more code than before, but it's virtually the same amount for the agents and design elements that use the constants. For example:

If (doc.Status(0) = statusConst.StatusPending) Then
	Call SendReminderEmail(doc)
End If

With this technique, the usage of the constant values throughout your agents remains essentially the same, and the constants can't be changed arbitrarily at runtime. You also avoid any potential name collisions between script libraries or design elements that have a CONST or global variable that are named exactly the same, because you can have as many simultaneous instances of your constants class as you want (but if two script libraries each have a global variable called StatusPending, watch out).

Another big advantage of declaring your constants in classes is that it makes String constants much easier to translate into other languages. Take the following class:

Class MessageConstants
	Private constList List As String
	Sub New
		constList("MsgWin") = "You won!"
		constList("MsgLose") = "You lost."
		constList("MsgTie") = "It was a tie."
	End Sub
	Property Get MsgWin As String
		MsgWin = constList("MsgWin")
	End Property
	Property Get MsgLose As String
		MsgLose = constList("MsgLose")
	End Property
	Property Get MsgTie As String
		MsgTie = constList("MsgTie")
	End Property
End Class

If your application needs to use French messages instead of English ones for some of your users, you can simply subclass the class like this:

Class MessageConstants_FR As MessageConstants
	Sub New
		constList("MsgWin") = "Vous gagnez!"
		constList("MsgLose") = "Vous perdez."
		constList("MsgTie") = "Ils ont fait match nul."
	End Sub
End Class

And then in your agents and design elements, you could have something like:

Dim msgConst As New MessageConstants
If (profileDoc.Language(0) = "French") Then
	Set msgConst = New MessageConstants_FR
End If

This way, every time you used msgConst.MsgWin later in your code, you would get the proper language string returned.

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EDUCATION NEWS

TIME IS RUNNING OUT, PURCHASE VOUCHERS NOW FOR THE 'TAKE IT AGAIN' PROMOTION

The Take it Again promotion is coming to a close October 31, 2008. This month be sure to take advantage of the program and purchase exam vouchers; valid through year-end.

Here's how it works:

  1. Obtain your Take It Again voucher from the Prometric Web Site.


  2. Using the voucher number, schedule and pay for your initial exam


  3. Take the exam


  4. If you do not pass the exam you may register to take the exam again using the same voucher. There is no charge for retaking the exam.

Purchase a voucher for this promotion for any of the following tests:

Lotus
834 — IBM Lotus Notes Domino 8 Application Development Foundation Skills
835 — IBM Lotus Notes Domino 8 Application Development Intermediate Skills
836 — IBM Lotus Notes Domino 8 Developing Web Applications
847 — IBM Lotus Notes Domino 8 System Administration Operating Fundamentals
848 — IBM Lotus Notes Domino 8 Building the Infrastructure
849 — IBM Lotus Notes Domino 8 Managing Servers and Users

Power Systems
330 — Power Systems Technical Support for AIX and Linux
331 — Power Systems Sales for AIX and Linux
973 — Power Systems Technical Sales for the IBM i Operating System
974 — Power Systems Technical Support for i

Go to the IBM Take It Again promotion page on the Prometric Web Site and order your vouchers today!

THE NEW IBM TRAINING FALL INTERACTIVE CATALOG IS HERE!

Our new Fall 2008 Training Catalog makes it easy for you to grow your skills with IBM.

Choose from hundreds of courses available in a traditional classroom setting, Web-based training or our new Instructor-led Online (ILO) training format.

Our updated training paths can help guide you on selecting the right courses to grow your technical expertise. Request a copy today or navigate our online e-catalog.

Just click on Lotus in the table of contents to take you to the full scope of Lotus curriculum and events.

NEW PORTAL 6.1 EDUCATION OFFERINGS IN OCTOBER

To realize the benefits of integrating applications or collaboration into a comprehensive portal solution, you need to ensure effective and rapid deployment and implementation. The best way to achieve this success is to ensure that your deployment team is equipped with the right skills. Look for these Education offerings during October.

WP610 — IBM WebSphere Portal V6.0 Application Development
WP710 — IBM WebSphere Portal V6.0: Administration 1
WP720 — IBM WebSphere Portal V6.0: Administration 2
WP730 — IBM WebSphere Portal V6.0 Administration — 1 & 2
WP611 — IBM® WebSphere® Portal 6.1 Application Development 1
WP621 — IBM® WebSphere® Portal 6.1 Application Development 2
WP631 — IBM® WebSphere® Portal 6.1 Application Development 1 & 2
WP711 — IBM® WebSphere® Portal 6.1 Administration 1
WP721 — IBM® WebSphere® Portal 6.1 Administration 2
WP731 — IBM WebSphere Portal 6.1 Administration — 1 & 2

Please click here for these listings.

EXPECT A PRODUCTIVITY UPSURGE WITH LOTUS COLLABORATIVE APPLICATION SOLUTIONS

FOR EMAIL, CALENDARING AND COLLABORATION, CONSIDER THESE:
N8360 — Help Desk Trouble Shooting for IBM Lotus Domino 8
D8530 — Developing IBM Lotus Domino 8 Applications: Intermediate Skills
D8625 — Creating IBM Lotus Domino Web Services Using Lotus Script(Online)
D8550 & D8555 Developing Composite Applications for IBM Lotus Notes 8(ILT & Online)

FOR UNIFIED COMMUNICATIONS AND COLLABORATION CONSIDER THESE:
ST850 Implementing an IBM® Lotus® Sametime® 8 Infrastructure
ST260 Using IBM Lotus Sametime 7.5
ST735 Implementing an IBM Lotus Sametime 7.5 Infrastructure
ST740 Implementing an IBM Lotus Sametime 7.5 Infrastructure

FOR ELECTONIC FORMS AND WEB CONTENT MANAGEMENT, CONSIDER THESE:
WP450 Creating Forms Using IBM Workplace Forms 2.6.1
WP460 Creating Forms Using IBM® Lotus® Forms 3.0
WP440 Developing Web Sites Using IBM Workplace WCM6.0

FOR SOCIAL NETWORKING, CONSIDER THESE:
QR700 Administering IBM Lotus Quickr Version 8.1 for IBM Lotus Domino
QR800 Administering IBM lotus Quickr Version 8.1 for IBM WebSphere Portal
CN710 Implementing IBM® Lotus® Connections

Visit Lotus Education and training.

SAVE 10% EVERYTIME YOU TRAIN

Stretch your training budget with the IBM Education Pack

The IBM Education Pack is a prepaid electronic debit account that automatically saves you up to 10 percent every time you train. Use it to pay for public classes, IBM Technical Conferences, onsite training and e-learning. It's easy to use — no paperwork, no multiple PO's, no hassles.

Purchase an IBM Education Pack today.

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RESOURCES/PUBLICATIONS

BRIDGING THE CONTENT GAP TO WEBSPHERE PORTAL

If you're trying to determine what your options are for moving content from an external system or third-party content management system into WebSphere Portal, be sure to read the Bridging the Content Gap to WebSphere Portal article in the September/October issue of the Sphere Journal. In this article, Tony Higham (IBM Software Services for Lotus WW Lead Architect for Web Technologies) describes viable technical solutions that have been successfully deployed by customers in production environments.

IMPLEMENTING AND DEPLOYING GOOGLE GADGETS FOR THE LOTUS CONNECTIONS HOME PAGE

In the developerWorks article, Implementing and Deploying Google Gadgets for the Lotus Connections Home page, Vincent Burckhardt (Software Engineer, IBM Dublin Software Laboratory) introduces the IBM-developed iWidget specification used in various IBM products such as IBM Lotus Connections 2.0. The article describes different aspects of the specification through a practical example, which shows how to implement an iWidget that acts as a wrapper for a Google gadget. The article provides an overview of the steps involved in creating a basic iWidget, deploying it, and running it in the Home page.

ISSL EXPERT BRIEFING ON UPGRADING TO WEBSPHERE PORTAL 6.1

Trying to determine whether to upgrade to WebSphere Portal 6.1 but want to better understand the benefits and migration considerations? Listen to the ISSL ExpertBriefing podcast on WebSphere Portal 6.1 Upgrades to hear Brad Schauf and Rich Rosetto (Solution Architects for IBM Software Services for Lotus) discuss the benefits of leveraging WebSphere Portal Version 6.1 and what to take into consideration when planning a portal deployment/migration project.

For information on other ISSL ExpertBriefings podcasts, see the IBM Software Services for Lotus page on ibm.com.

USER TRAINING RIGHT IN THE NOTES 8 SIDEBAR!

One complaint about traditional training is that the students often forget what they learned as soon as they leave the classroom. TLCC's Notes 8 and Sametime user courses have an option to deploy the list of topics right in the Notes 8 sidebar. This lets your users easily see the topics from the course and quickly navigate to a topic they might want to learn more about. This allows for dynamic training as needed. A user can click on any lesson in the Notes 8 sidebar and then that lesson will open up in a new tab in the Notes client.

The list of topics in the Notes 8 sidebar is a widget (a new feature in Notes 8.0.1). This widget is a customized Notes view which has been designed specifically for use in the Notes 8 sidebar. This special TLCC course view takes five minutes to setup as a Widget and then publish to the Widget catalog for your organization. A Desktop Settings policy is used to deploy the widget across your organization. The users will see the widget in their sidebar the next time they start the Notes 8 client. This new feature requires the Notes 8.0.1 or higher Standard client.

You can use this approach and create a widget from any Notes element such as a view, page, or document in your own applications. You don't even have to modify the design of the application to use them. However, as in the case of TLCC's user courses, having a specially prepared Notes view is best. This dedicated design element (view or form) is designed and formatted to fit nicely in the smaller constraints of the Notes sidebar. The view is also modified so a document opens when the user single clicks-on a document. The onSelect event of the view is used to control the opening of the document when the user single-clicks on a topic. The LotusScript code in this event opens the correct document in the Notes client using a frameset. The use of a frameset allows subsequent documents to be opened in the same tab in the Notes client instead of having a tab for each document the user clicked on.

Special Offer for Clippings Readers! All TLCC courses and packages from TLCC qualify for a 15% discount! (5% for any course/package already on sale.) Your discount will be automatically taken off your order. Use the link below to get more information on this special offer.

To learn more about how to create this special Notes view for use in the sidebar, please click here.

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EVENTS

THE LOTUS TECHNICAL SEMINAR SERIES

These new, one-day seminars were specially designed to quickly teach our customers the skills they need to successfully deploy and manage Lotus products. With content developed by our services groups and taught by our top consultants, these seminars will quickly supercharge the skills of Lotus developers and administrators.

Topics will vary by city and location:

Portal administration: Best Practices for a Successful WebSphere Portal Implementation

Portal development: Portal framework and application architecture for performance

Domino development for the new millennium: Understanding the Java Eclipse framework, composite applications, and mashups

Performance management and upgrade strategies for Notes Domino 8: ND8 Upgrade strategies and performance management

Social networking: Social software through strategic enablement steps of community development

Web content management: WCM V6.1 Installation, site creation, document integration, and personalization

We are already starting to schedule these events around the globe. Bookmark the Lotus education page and stay tuned!

Registration is Open for Milan and Madrid!
Madrid, Spain: Oct 17

Milan, Italy: Oct 20

IBM WEBSPHERE PORTAL TECHNICAL CONFERENCE

Register today for the largest annual event dedicated to WebSphere Portal
October 6-8, 2008, Berlin, Germany
October 13-16, 2008, Nashville, Tennessee, USA

Check out the wide variety of sessions at the IBM WebSphere Portal Technical Conference, the largest annual event dedicated to WebSphere Portal business solutions and technical strategies. The broad range of session topics include WebSphere Portal basics, administration and performance, development and the popular What's New track. We've added a Business Impact track and doubled the number of hands-on lab training sessions.

You can meet with product architects, engineers and marketing leads and explore the innovations delivered with IBM WebSphere Portal Version 6.x and IBM accelerator releases. Gain insight into key business issues and emerging technologies, including new Web 2.0-based solutions. Test-drive the latest technologies and further develop your credentials with certification testing on site. Don't miss this opportunity to hear from industry experts and your peers on trends, tips and techniques to unleash the rich collaborative power of IBM WebSphere Portal.

Get the details on the Berlin or Nashville conference and register today!

THE VIEW'S ADMIN2009 AND DEVELOPER2009 EUROPE

The Ultimate Notes Domino Training Experience — Amsterdam, NL 11-13 November 2008 — Register Today And Save €395

Be a part of the premier events that deliver No marketing, No fluff. Get in-depth technical training that you can put to use on the job right away to tackle your toughest Notes and Domino issues and challenges! One registration gets you into your choice of over 70 new and updated expert know-how sessions, one-on-one consultations, hands-on labs, networking opportunities, and more at THE VIEW's annual Lotus Developer2008 and Admin2008 Europe.

Take advantage of savings of up to €395 when you register today at http://www.lotusdeveloper2008europe.com or http://www.admin2008europe.com.

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INSTRUCTOR'S CORNER

TEACH IBM LOTUS CONNECTIONS

The latest course to be added to the Lotus Education portfolio is CN710: Implementing IBM Lotus Connections 2.0. It is an instructor-led one-day course.

Soon, a new Connections certification will be available. The exam is for System Administrators and will be released before the end of the year. Once the test has been passed, and if you are an instructor in good standing, you can apply to be certified to teach the above course by sending an email or the applicable Instructor Program Administrator (listed below or on the web).

Until the exam is released, as a Certified Instructor for Lotus Software, you have the opportunity to become authorized to teach the above course. You must hold a System Administration instructor certification in Lotus Notes and Domino 8 and attend the course. Once these criteria have been met, you can contact your Instructor Program Administrator to obtain authorization.

FIVE NEW EXAMS RELEASE IN Q3 AND FOUR NEW CERTIFICATIONS:

838 IBM Lotus Notes Domino 8 Developing composite Applications
841 IBM Lotus Notes Domino 8 Implementing and Administering Security
800 Administering IBM Lotus Sametime 8
959 IBM WebSphere Portal 6.1 Application Development Published Oct. 2008
955 IBM WebSphere Portal 6.1 Deployment and Administration Published Oct. 2008

REGIONAL CONTACTS FOR INSTRUCTORS

As announced, the Certified Instructor Program for Lotus Software has shifted administration from one worldwide contact to a number of regional contacts. This was done not only to serve you better, but also to enable us to be more sensitive to geography-specific issues such as time zones. If you have upgraded your certifications, need to add courses to your portfolio or have a general question related to teaching Lotus courseware, you can contact the Instructor Program Administrator for your region/geography:

Americas:
Kevin Wilmeth

ASEAN:
Ernese Norelus

Australia/New Zealand:
Kerry Trevethan

Europe:
Ralf Beckhaus

Greater China Group:
Jin MJ Ma

India:
Pradip Sharma

Japan:
Yuki Yoshimura

Korea:
Tae-Hyung Kim

INSTRUCTOR LINKS

Most of these are located on the Certified Lotus Instructor Private Site. Only Instructors with an IBM ID can access this site.

IBM Certified Instructor Program for Lotus Software

IBM Certified Lotus Instructor Day 2008

Sneak Preview: Upcoming Courses and Instructor Certifications

Purchase Instructor Guides

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  Masthead & Subscription Information
LOTUS EDUCATION
Professional Programs: Sara Nicklin
Exam Development: Bill McCook
For information from Lotus: certification@lotus.com
Education Centers for IBM Software (ECIS) Worldwide Schedule
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Editor: Scott Treggiari
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